Terms of service

Last updated: May 6, 2026

Welcome to Komal Skin Care.

1. Orders & Payments

  • You can place orders directly through our website.
  • All orders are subject to acceptance and availability.
  • We may cancel or refuse any order if necessary.
  • Prices are listed in PKR and may change without notice.
  • You must provide accurate billing and contact information.

2. Shipping & Delivery

  • We deliver through trusted courier services such as Postex, Blueex and Leopard Courier.
  • Delivery times are estimated and may vary.
  • We are not responsible for delays caused by couriers or external factors.
  • Shipping charges are non-refundable unless the error is on our side.

3. Returns & Exchanges

  • Returns or exchanges are accepted within 14 days.
  • Items must be unused, unworn, and in original packaging with tags.
  • Customers are responsible for return shipping costs.
  • Refunds are processed as bank transfer or store credit.
  • Exchanges depend on stock availability.

Contact Us

For any questions:
Email: komalskincareofficial@gmail.com